Monday, August 17, 2009

Six Sigma User Group Meeting Results - August

Hi Everyone, and thank you for coming to this months User Group meeting if you were able to join us. Below are the notes from our discussion. If you weren't able to make it this month, we hope the notes are helpful to you and that we will see you in the future.

This month we discussed Accelerating Changes & Influencing buy-in

1. Successful initiatives are supported by top-level management. The project sponsor and champion must have authority, by proxy.

2.Uncover what motivates the leaders and key stakeholders within the organization.

3. Learn about the culture before implementing change.

4. Find ways to make incremental improvements.

5. Understand the environment in which you are working. The timeline and urgency varies, based on the circumstances.

6. Redefine "Hero"..."prevention" instead of "Rescue"

7. Deliver proof of gains within a short period of time.

8. Recognize successes and communicate.

9. Identify resistors to change, discover why they resist and what motivates them. Spend time with them one-on-one.

10. use a "parking lot" to capture ideas and issues that are out of the scope of the meeting/project.

12. Prepare staff for changes - why? what are the benefits?

13. Communications - establish a common language.

14. Change agents must have/build credibility

15. Gain buy-in from the "doers" - the Subject Matter Experts.



If you have and topic ideas please share them with us.

Have a great day!

Tim DeRosset

Director of Sales

tim.derosett@isssc3.com

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